Opal makes only slush.

Switch Opal to icemaking mode. Let Opal run for 10 minutes in this mode, and note if the air blowing out of the unit is cool or warm at the end of 10 minutes.
  • If the air is warm, and Opal used to make good nuggets, try cleaning it. Minerals have probably built up over time. After cleaning, we recommend using only distilled water in Opal. Water quality is very important to the function and required maintenance of your ice maker. Even bottled water can have high mineral content. You can purchase our Opal Cleaning Kit or watch this video on Opal Ice Chute Cleaning. 
  • If the air is warm, but Opal has never made good nuggets, contact us so we can resolve the issue.
  • To request further support, please contact us here.
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