Paragon
Make precision cooking easier with the Paragon Smart Cooking System
About Paragon
Getting Started
- What kinds of food can I make on the Paragon System?
- How do I know what temperature to use or how long to cook my food for?
- Do I need to use the FirstBuild app to get the cooktop to work?
- Does the Paragon System come with any cookware?
- What’s the difference between Rapid Precise and Gentle Precise modes?
- Can I use the cooktop without the Paragon Mat or Temperature Probe?
Parts & Accessories
- Is it okay to put the Sensor underwater?
- When I remove the pan off of the Paragon Mat, I see some ripples. Is this normal?
- Can I use the mat as a heat-resistant place mat?
- What’s the circular metal part in the middle of the mat?
- My upgrade kit came with a new sensor. What should I do with my old Paragon Temperature Probe?
- How do I pair the new Sensor with the Paragon System?
Cooktop
Paragon Mat & Temperature Probe
- Can I use the Paragon Mat for Sous Vide? Or use the Paragon Probe for pan temperature control?
- How do I turn the Sensor on?
- Can I use a dishwasher to clean the Temperature Probe?
- Can I use a dishwasher to clean the Paragon Mat?
- What’s the maximum temperature the Paragon Mat can cook with?
- How big is the Paragon Mat?
Maintenance
Shipping & Warranty
Mobile App
Troubleshooting
- I’m having connection issues between my Paragon and my smartphone. What’s going on?
- Why don’t I hear any audible notifications from the FirstBuild App when I need to flip my food or when the food is done cooking?
- Some recipes from the FirstBuild app overcook/undercook my food. What’s happening?
- My cooktop displays “POt” and doesn’t let me cook with it, what’s going on?
- My cooktop displays “Err9” and doesn’t let me cook with it, what’s going on?
- My cooktop displays “Err5” and doesn’t let me cook with it, what’s going on?